Privacy Policy
Last Updated: 7 October 2026
AS Fencing & Retaining Walls ("we", "us", or "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information: name, phone number, and email address; property address or service location; enquiry details, project requirements, and photos you provide; information submitted via online forms, ads, or direct contact.
2. How We Use Your Information
We use your personal information to: respond to your enquiries and provide quotes; schedule site visits and deliver our fencing and landscaping services; send relevant follow-up communications about your project; improve our services and marketing activities.
3. Disclosure to Third Parties
We do not sell your personal information. We may share it with trusted third-party service providers solely to operate our business, including scheduling and CRM software, email and SMS communication platforms, Meta Platforms (Facebook/Instagram) and Google. If you interact with our ads or submit a lead form, Meta may process your data in accordance with Meta's Data Policy and Google may process data in accordance with the Google Privacy Policy.
4. How We Store and Protect Your Information
Your information is stored securely using industry-standard encryption and access controls. We retain your data only as long as necessary to fulfil the purposes outlined in this policy.
5. Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information (subject to legal obligations); withdraw consent for marketing communications at any time. To exercise any of these rights, contact us using the details below.
6. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to measure how our advertising performs and how visitors use the site. This includes Google Ads (conversion measurement and ad performance) and the Meta Pixel (Facebook/Instagram). These tools may collect information such as the pages you visit and your interactions with our ads, and may be used to measure conversions and improve the relevance of our advertising.
Where the law requires consent (for example, in the EU/UK), we show a cookie banner and only enable advertising measurement after you accept; until then these tools are blocked in your browser. Visitors outside those regions can still opt out. You can change or withdraw your choice at any time using the "Cookie settings" link in the website footer — a withdrawal takes effect immediately. You can also control cookies through your browser settings, opt out of Google's personalised advertising via Google Ad Settings and control Meta's use of your data via your Facebook ad preferences.
7. Contact Us
AS Fencing & Retaining Walls
535 Springvale, Melbourne VIC 3172
Phone: 0412 357 937
Email: info@asfencinganretainingwalls.com.au
Website: https://asfencinganretainingwalls.com.au